Privacy Policy

Last updated: September 3, 2026

E&O One Inc ("E&O One," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website at https://eoinc.com, submit an application or other form, communicate with us, or use our services. It also applies to information submitted through third-party lead forms and advertising platforms — including Facebook, Instagram, Meta Lead Forms, and TikTok Lead Forms — that direct applicants to E&O One Inc.

1. Information We Collect

Personal Information You Provide

• Contact information: Your name, phone number, email address, mailing address, and ZIP code, collected when you complete our driver application, a contact or lead form, or otherwise communicate with us.
• Application information: Details you provide when applying to drive or work with us, such as your CDL status and number, driving experience and history (including MVR), employment history, position and equipment preferences, availability, qualifications, and any additional notes or documents you submit — including information required for compliance with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Background information: Information necessary to conduct background checks, including criminal history and employment verification, as permitted by law.
• Communications: Records of your correspondence with us, including telephone calls, emails, text messages, and website inquiries.

Information Collected Automatically

• Device information: Such as your IP address, browser type, operating system, and device type — used to keep the website working, improve compatibility, and troubleshoot technical issues.
• Usage information: How you interact with our website, including pages viewed, links clicked, forms accessed, and time spent on the site.
• Referral information: The website, advertisement, search engine, or other source that directed you to our website, which helps us understand how visitors find us.

2. How We Use Your Information

• Recruiting and hiring: To review and evaluate applications, verify qualifications, references, and employment history, contact applicants, schedule interviews or orientation, and manage hiring and onboarding.
• Communication: To respond to your questions, requests, applications, and inquiries — and, where you have given consent, to contact you by text message as described in the SMS Communications section below.
• Operations: To coordinate with drivers and customers and provide transportation-related services.
• Website and service improvement: To analyze aggregated or non-identifying information, evaluate website performance, and improve our services.
• Legal and regulatory compliance: To comply with legal, employment, transportation, safety, and recordkeeping obligations — including DOT and FMCSA requirements — and to respond to lawful requests from courts and government agencies.
• Security and fraud prevention: To protect our website, systems, employees, drivers, applicants, customers, and business from fraud, misuse, and unauthorized access.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following limited circumstances:

• Service providers: With trusted vendors that assist us with website hosting, communications, recruiting, background screening, software, data storage, email delivery, text messaging, analytics, or other business operations. These providers may use your information only to perform services for us and are required to protect its confidentiality.
• Legal requirements: When required to comply with applicable laws, regulations, subpoenas, court orders, legal process, or government requests.
• Protection of rights: When reasonably necessary to protect the rights, safety, security, or property of E&O One Inc, our employees, applicants, drivers, customers, service providers, or the public, as permitted by law.
• Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets. Where required, we will provide notice of a material change in ownership or control of personal information.
• With your direction or consent: When you ask us to share information or give us your consent to do so.

Phone numbers and SMS consent information collected for text messaging will not be shared with, sold to, or disclosed to third parties or affiliates for their marketing or promotional purposes.

4. SMS Communications

SMS Terms and Consent

By checking the SMS consent box on a form available through https://eoinc.com, you expressly consent to receive text messages from E&O One Inc at the telephone number you provide.

Consent to receive SMS messages is voluntary and is not a condition of employment, hiring, submitting an application, being considered for a position, or receiving any service.

Types of SMS Messages

If you consent to receive text messages from E&O One Inc, you may receive messages concerning:

• Driver application status and recruiting follow-ups
• Interview, appointment, and orientation reminders
• Hiring and onboarding updates
• Dispatch and load-related communications
• Responses and follow-ups regarding your inquiry
• Operational or service-related notifications

Example message: "Hello! Thank you for contacting E&O One. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, reply HELP or visit our Privacy Policy."

Message Frequency, and Message & Data Rates

Message frequency may vary depending on your application, inquiry, employment relationship, and interactions with E&O One Inc. Message and data rates may apply; charges depend on your wireless carrier and mobile plan.

Opt-In

You may opt in to SMS messages from E&O One Inc by checking the SMS consent box on a form on https://eoinc.com. By checking the box, you confirm that you are authorized to use the telephone number provided, that you agree to receive text messages related to your application, inquiry, or employment, and that your consent is voluntary and not a condition of employment or of receiving services.

Opt-Out and Help

You may opt out at any time by replying STOP to any message from us. After opting out, you may receive one final confirmation message; you will not receive further texts unless you opt back in (for example, by replying START). For assistance, reply HELP to any message, or contact us by phone at (224) 539-1515, by email at marketing@eoinc.com, or through https://eoinc.com.

Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.
• SMS consent and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, misuse, disclosure, loss, or destruction. These safeguards may include encryption of information in transit, access restrictions, authentication measures, employee access controls, and security monitoring.

However, no website, electronic transmission, database, or security system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of your information. In the event of a breach of the security of our system data, as defined by applicable law, we will notify affected individuals without unreasonable delay and in accordance with legal requirements.

Notice for Illinois Residents

This section provides additional details for Illinois residents in compliance with the Illinois Personal Information Protection Act (815 ILCS 530/) ("PIPA"). Under PIPA, "Personal Information" includes an individual's first name or first initial and last name in combination with other identifiers such as a Social Security number or driver's license number, when not encrypted or redacted. Information we collect as part of your driver application may fall under this definition. In the event of a breach of the security of the system data — meaning the unauthorized acquisition of computerized data that compromises the security, confidentiality, or integrity of your Personal Information — we will provide notification to affected Illinois residents at no charge and without unreasonable delay.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes for which it was collected
• Process applications and manage recruiting or employment activities
• Provide transportation and business services
• Maintain appropriate business and operational records
• Comply with legal, regulatory, employment, safety, and recordkeeping obligations — in accordance with DOT regulations, driver application records are maintained for a specified period, including for applicants who are not hired
• Resolve disputes and enforce agreements

When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal and operational requirements.

7. Your Privacy Rights

Depending on your state or country of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable exceptions
• Object to or request restriction of certain processing activities
• Request a copy of your information in a portable, machine-readable format
• Withdraw consent where processing is based on your consent
• Opt out of certain communications

These rights may be limited by legal, regulatory, employment, safety, or recordkeeping requirements, including DOT and FMCSA rules. To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to maintain website functionality, remember preferences, understand how visitors use and find our website, measure performance, and improve our website, forms, and services. You can control or disable cookies through your browser settings; disabling cookies may affect the availability or functionality of certain features.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services — for example, Google Maps or social media platforms. We do not control and are not responsible for the privacy practices, security, availability, or content of third-party websites. We encourage you to review the privacy policy of every website or service you visit.

10. Children's Privacy

Our website, recruiting services, and transportation services are intended for adults. Because 21 is the minimum age for interstate commercial driving, our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from individuals under 21. If we learn that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal obligations. When we do, we will post the revised version on this page and update the "Last updated" date at the top. Your continued use of our website or services after an updated Privacy Policy is posted indicates your acknowledgment of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

E&O One Inc

• General inquiries: marketing@eoinc.com
• Phone: (224) 539-1515
• Website: https://eoinc.com
• Mailing address: 745 Tollgate Road, Elgin, IL 60123, United States